Configuring Notifications

EMCO Ping Monitor can automatically detect when the connection to a host is lost and restored and can notify you of these events using different methods. The program can make sound notifications or show balloon tips in the Windows Tray, but the most effective notification method is e-mail notification. To use e-mail notifications, you have to configure the SMTP settings in the program. When you started the program the first time, you were prompted to enter the SMTP settings. You can edit and modify these settings later using the Preferences > E-Mail Options dialog Pic 1.

Configuring the SMTP settings

Pic 1. Configuring the SMTP settings

To test the SMTP settings, you can click the Send the e-mail to test the provided settings link on the E-Mail Options dialog. In case of success, you should get the e-mail at the specified e-mail addresses; otherwise, you will see an error message with the problem details, so you can resolve the problems and try again.

By default, all notifications of the connection lost and restored for all hosts are sent to the e-mail addresses provided in the To, Cc and Bcc fields of the E-Mail Options dialog, but you can use custom e-mail recipients for every host. To specify custom settings for a host, you can create a new host or open an existing one for editing and switch to the E-Mail Recipients tab Pic 2. There you can enable the option to override the global settings defined in the program Preferences and specify custom To, Cc and Bcc recipients for the host.

Configuring the custom e-mail recipients for a host

Pic 2. Configuring the custom e-mail recipients for a host

After you specify the correct SMTP options, the program will automatically send e-mail notifications to the configured recipient addresses when the connections to the hosts is lost or restored. By default, the program sends an e-mail when the connection to a host is lost and another e-mail when the connection is restored. Besides, it shows balloon tips in the Windows Tray and plays sound notifications. If you would like to change the notification settings, you can modify them in the Preferences > Notifications dialog Pic 3. There you can enable and disable different types of notifications and configure repeated notifications, if required. For example, you can configure the program to send e-mail notifications every minute when a connection is lost. In this case, you have set an infinite number of notification iterations (notifications should be repeated forever as long as the connection is lost) and 60 seconds as the interval between iterations.

Configuring notification options

Pic 3. Configuring notification options

It is possible to use customized notification settings for hosts that override the global settings. Thus, depending on the host specifics, you may be getting repeated notifications during an outage for some hosts and only one notification when an outage is detected for other hosts.

There are several other notification customization options available in the Preferences dialog. Using the Preferences > Sound Configuration dialog, you can review and modify the sounds that are used for sound notification. In the Preferences > Mail Templates dialog, you can configure the custom e-mail templates used for e-mail notifications, and you can modify the notification e-mail subject and text, if required.