Alerts

The Alerts page of a document displays the current alerts for monitored hosts. You can open it by clicking the Alerts Summary button on the navigation panel of the document.

Alerts Summary

The Alerts Summary page displays a list of current alerts detected for monitored hosts. Alerts are displayed in a table, where a row represents the alert and the columns show the host for which the alert is detected, alert name, severity, duration and state Pic 1. The summary page shows a list of alerts for all hosts represented in the document.

Alerts summary

Pic 1. Alerts summary

You can use data grouping, filtering and sorting options available for the table interface to represent data according with your needs. You can switch between different modes of Alerts Summary using the corresponding buttons on the toolbar.

Toolbar Overview

Edit

Edit

The Edit button allows editing a selected alert, so you can change the alert severity or acknowledge the alert.

Export

Export

The Export button allows exporting alerts information displayed on the screen.

All

All

The All button allows you to display all current alerts, including the alerts in the Active and Acknowledged states.

Active

Active

The Active button allows you to display alerts with the Active state only.

Acknowledged

Acknowledged

The Acknowledged button allows you to display alerts with the Acknowledged state only.

Highlight

Highlight

The Highlight button turns on coloring of the alert severity text in the table, so you can find alerts with the critical problems easier.

Full Expand

Full Expand

The Full Expand button expands all grouping nodes, if grouping is turned on for the table.

Full Collapse

Full Collapse

The Full Collapse button collapses all grouping nodes, if grouping is turned on for the table.

Group By Box

Group By Box

The Group by Box button enables data grouping in the table by the values of the selected columns. When this option is enabled you can drag & drop a column to the appeared area to group data by values of this column.

Choose Columns

Choose Columns

The Choose Columns button allows you to select columns that should be displayed or hided on the displayed table.

Filter Editor

Filter Editor

The Filter Editor button should be used to define the custom filter criteria to be applied to the monitored entries.

The alerts reported by the program allow you to discover the current problems with the monitored hosts. To help you managing the problems there are two types of alerts – active and acknowledged alerts. Active alert means that there is a new problem. If you know about the problem and work on resolving it, you can acknowledge the alert permanently or for a specific period of time. Acknowledged alerts are displayed with the corresponding state, so you easily identify them and don’t mix with active alerts.

You can acknowledge alerts by editing them and enabling the acknowledge options. To manage an alert use the actions available in toolbar or on the Alerts tab of the contextual Alerts Tools menu on Ribbon. Alternatively you can use context menu for alerts to acknowledge them with just a single mouse click.

Host Alerts

In the Alerts Summary page you can see all current alerts for all monitored hosts. Note that alerts can be detected by different conditions that you can configure and customize, so the list of alerts can contain different alerts for the same host and alerts for the different hosts as well. For each alert Alerts Summary reports the name of the host where the alert is detected. These names work as hyperlinks, so you can click them to navigate to the host level and see all alerts for a specific host.

The list of alerts for a host is identical to the Alerts Summary. It is represented with the identical table with the same actions available, but on the host level you can see alerts reported for a specific host only.